Terms and conditions

SHIPMENTS MAY BE DELAYED DUE TO THE CURRENT INTERNATIONAL SITUATION

GENERAL CONDITIONS

All the prices of the products are expressed in Euros (€), they include the Value Added Tax ("VAT") and the shipping costs in Europe ( see below the list of European countries in which the shipment is made ).

For shipments outside Europe please write to inforaffaellacirelli@gmail.com and you will receive our best quotation for shipping the product to your home.

Raffaella Cirelli is not responsible for any customs duties or duties applied to the product upon import, which remain the sole responsibility of the purchaser.

Being fragile products and delicate we will create professional, safe and resistant packaging that will be duly photographed in order to avoid any complaints. Shipments are insured.

Orders will be shipped only after credit card payment has been credited or bank transfer has been received.

DELIVERY TIME

Delivery times in Italy vary from 3 to 5 working days.

Delivery times within the European Union vary from 5 to 7 working days.

Raffaella Cirelli makes shipments to the following countries of the European Union: Andorra, Austria, Belgium, Cyprus, Croatia, Denmark, Finland, France, Germany, Greece, Ireland , Holland, Poland, Portugal, Principality of Monaco, United Kingdom, Slovenia, Spain, Sweden, Switzerland.

Please note that the delivery times of the products may be subject to variations not attributable to Raffaella Cirelli or due to events of force majeure such as, by way of example but not limited to, strikes, natural disasters, holidays, etc.

RETURNS AND REFUNDS

Not returns are accepted, except in case of damage deriving from transport. In this case, please photograph the damaged product and send one or more photos to inforaffaellacirelli@gmail.com. After viewing, you will receive refund instructions. We will proceed with the refund with the same payment method used for the purchase. Only the price of the object from which the shipping costs will be separated will be credited.